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Admin Is Not Able to Build Application Role Dashboard for Administrator with New Role as Widget Search Is Empty (Doc ID 2865273.1)

Last updated on JULY 28, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Bank admin is unable to build a new Application Role Dashboard with new roles added from Role Transaction Mapping for user type Administrator using the Dashboard Builder screen as Widget search is empty.

EXPECTED BEHAVIOR
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Bank admin should be able to build new Application Role Dashboard with new roles added from Role Transaction Mapping for user type Administrator using the Dashboard Builder screen.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Admin user.
2. Use the toggle menu and navigate to User Experience > Dashboard Builder.
3. Click on Create button on the right side to create a new Dashboard.
4. Enter the required details and select Desktop and under Application Role Dashboard tab select user type as Administrator and select the newly created role (with only User Management role provided) and click on next.
5. On the next page no Widgets are available to save the dashboard.

Cause

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In this Document
Symptoms
Cause
Solution


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