After Successfully Login in OBDX User Dashboard /Home page is not displayed
(Doc ID 2868474.1)
Last updated on AUGUST 02, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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After login into OBDX Application, the application is not redirected to home page or dashboard page. Once refreshed, it displays the dashboard
EXPECTED BEHAVIOR
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In case the login credentials is valid the system should direct the user to the dashboard
STEPS
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The issue can be reproduced at will with the following steps:
1. Login into OBDX Application using correct credentials
2. Page keeps on loading
3. Hit F5 / Refresh, the dashboard is visible.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are not directed to dashboard page directly after login.
Changes
No changes done to product, account or hardware causes this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |