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After Successfully Login in OBDX User Dashboard /Home page is not displayed (Doc ID 2868474.1)

Last updated on MAY 17, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
After login into OBDX Application, the application is not redirected to home page or dashboard page. Once refreshed, it displays the dashboard


EXPECTED BEHAVIOR
-----------------------
In case the login credentials is valid the system should direct the user to the dashboard


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX Application using correct credentials
2. Page keeps on loading
3. Hit F5 / Refresh, the dashboard is visible.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not directed to dashboard page directly after login.

Changes

 No changes done to product, account or hardware causes this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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