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Transaction Dropdown Is Not Visible While Doing Link Transaction On Feedback Template Maintenance Screen (Doc ID 2869504.1)

Last updated on MAY 16, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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While trying to create Feedback Template after applying missing maintenance by following Content Upload Configuration Guide for Feedback, user is not able to select the transactions on Link Transaction screen. The transaction search dropdown is not visible even though it is present on screen, and comes up on randomly clicking the area where it is expected to be.

EXPECTED BEHAVIOR
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While creating Feedback Template on Link Transaction screen the transaction search dropdown should be clearly visible against Select Transaction text from which user can make a selection.

STEPS
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The issue can be reproduced at will with the following steps:
1. Use toggle menu and navigate to Template > Feedback Template
2. Click on Create button on the right side of the screen and fill necessary details and select Role as Corporate User.
3. Click on Next button and fill up the questions.
4. Click on Next button and on Link Transaction screen, select Transaction checkbox and notice that nothing is visible against Select Transaction text.

Cause

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In this Document
Symptoms
Cause
Solution
References


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