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When Transaction Description Contains Comma (,) Downloaded CSV Account Statement Is Distorted. (Doc ID 2877653.1)

Last updated on FEBRUARY 05, 2024

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When transaction description contains comma (,) the downloaded csv account statement is distorted.


EXPECTED BEHAVIOR
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Downloaded CSV account statement should not be distorted even if description contains commas the description and all data should be under correct header.

STEPS
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The issue can be reproduced with following steps:
1. Login as Corporate / retail User.
2. Perform transaction with description containing comma (,).
3. Go to Accounts > Current and Savings > View Statement > Download Statement in CSV


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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