My Oracle Support Banner

OBAPI Touchpoints Are Also Displayed in 'Channel' Dropdown on Clicking the 'View Limits' Hyperlink in 'Transfer Money' Screen (Doc ID 2885335.1)

Last updated on AUGUST 01, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
OBAPI touchpoints are also displayed in 'Channel' dropdown on clicking the 'View Limits' hyperlink in 'Transfer Money' screen.

EXPECTED BEHAVIOR
-----------------------
Only those touchpoints should be populated in 'Channel' dropdown which are present in the User Management screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with retail user
2. Open toggle menu and navigate to Payments > Payments and Transfers > Transfer Money
3. Select 'Transfer type' as Existing Payee and select any of the payees
4. Click on 'View Limits' hyperlink
5. Observe in the 'Channel' dropdown, those values are also displayed which are not even present in the User Management screen

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.