STDCUSVW : Available Balance Does Not Pick Up The Overdraft On Screen STDCUSVW Under Account Summary (Doc ID 2885374.1)

Last updated on AUGUST 01, 2022

Applies to:

Symptoms

On : 14.5.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
STSCUSVW - Customer 360 degree screen - User Experience issues

Below issues are reported in 360 degree customer view. below screen needs to
be corrected

STDRETVW : Retail customer STDCUSVW : Corporate customer
1. Limit available amount is coming as 0. This is happening only for Global
limits and local limits are working fine

EXPECTED BEHAVIOR
-----------------------
Available limit must be shown and aligned with amount shown in screen
GEDFACLT irrespective of type of limit.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Visit screen STSCUSVW and open a customer
2. Navigate to detail screen and check limit tabs.
3. Make sure you choose a customer having global limit attached to it.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
this issue impacts customer view showing INCORRECT limit amount

Changes

Cause

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