PM: When Authorising From PMDNCAMD, user gets "System error occurred. Contact system Administrator for assistance" error message
(Doc ID 2886673.1)
Last updated on AUGUST 01, 2022
Applies to:
Oracle Banking Payments - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.5.0.0.0 version, Production Support-SET
System error message when authorising from PMDNCAMD
When user tries to authorise from PNDNCAMD, they receive error message "System error occurred. Contact system Administrator for assistance".
ERROR
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"System error occurred. Contact system Administrator for assistance".
STEPS
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The issue can be reproduced at will with the following steps:
1. Select a record from PNSNCAMD record which is in unauthorized status.
2. Authorize the record.
3. Verify if the record is authorized successfully
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot authorize the record.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |