Inbound Faster Payment Reference Not Showing On Client Statement (Doc ID 2886869.1)

Last updated on AUGUST 02, 2022

Applies to:

Symptoms

On : 14.5.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
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Inbound Faster Payment reference not showing on client statement

All the information in field 72 is populated in client statement.

EXPECTED BEHAVIOR
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Inbound faster payments have the customer reference in field 72 Line 3. The Information 3 field should show on client statement

STEPS
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The issue can be reproduced at will with the following steps:
1. Book an Inbound Faster Payment and give the values for sender to receiver info in all 6 fields

2. Generate the account statement and verify the value of field 72.

3. As per narrative maintenance only Sender to receiver info field 3, should be displayed in statement and not all 6 fields.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the statement narrative as per the maintenance done

Changes

Cause

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