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UI Issue On Reroute And Prioritize Screen | components overlapping (Doc ID 2897583.1)

Last updated on OCTOBER 19, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
UI display issue on reroute and prioritize screen


EXPECTED BEHAVIOR
-----------------------
Screen should display component properly without overlapping

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with OBDX User
2. Navigate to reroute and prioritize screen
3. Click on Any Financial Module
4. identify the transaction which is rerouted
5. click on edit symbol from reroute workflow column
6. workflow detail screen will open
7. click on user group link to check usergroup details
8. usergroup text screen overlap
9. again click on usergroup link
10. existing usergroup detail screen will not close and same screen display twice

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, UI display issue on reroute and prioritize screen

Changes

 No changes done to product, account or hardware causes this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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