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NCC Lookup For Non-existing Code Gives "System Cannot Process" Error. (Doc ID 2898000.1)

Last updated on NOVEMBER 08, 2022

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]
Information in this document applies to any platform.

Symptoms

When attempting to Search NCC Code which is not present in HOST the following error occurs.

ERROR
-----------------------
System Cannot Process Error

Error in logs 



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to NCC Lock up Screen
2. Select any NCC Type
3. Search for any NCC code which is not present in HOST
4. Error is Displayed.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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