Customer Role Unable To Retrieve Payment Transaction
(Doc ID 2901059.1)
Last updated on NOVEMBER 07, 2022
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Production Support
Customer role unable to retrieve payment transaction
ERROR
-----------------------
" System cannot process the request currently. Please try later."
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into obdx by retail/corp user
2. Go to payment status inquiry
3. system will throw error " System cannot process the request currently. Please try later."
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view Payment status inquiry
Changes
PS 21.1.0.4.0 applied
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |