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Themes Are Not Getting Loaded for Users under My Preference (Doc ID 2903230.1)

Last updated on OCTOBER 21, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When a corporate user tries to load the theme, it does not get loaded properly, just 1 theme is loaded

EXPECTED BEHAVIOR
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All the themes available to the user should get loaded

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as corporate user and user the toggle menu and navigate to Accounts Settings > My Preference.
2. Click on Themes from the tab in left side on the screen.
3. It is observed that all themes are not getting loaded

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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