Transaction Is Not Getting Cancelled And Showing Success In Document Approval Queue (Doc ID 2904098.1)

Last updated on OCTOBER 25, 2022

Applies to:

Symptoms

UAT2_OBP_14.5.4 Transaction is not getting cancelled and showing success in Document Approval queue

 All Entity-Transaction is not getting cancelled from Document Approval queue and its showing success message, after user clicks on Cancel action in Doc Approval queue.

1.Login to OBP and go to Document Approval queue(PQSDOCAQ).
2.Click on search and select any record (Current status - Pending/ Notify to source).
3.Click on Cancel and ok on confirmation screen.

Actual Result:
Transaction is not getting cancelled from Document Approval queue and its showing success message, after user clicks on Cancel action in Doc Approval queue.

Expected Result:
Transaction status should be Cancelled when BO user Cancel it from Document Approval queue.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to OBP and go to Document Approval queue(PQSDOCAQ).
2.Click on search and select any record (Current status - Pending/ Notify to source).
3.Click on Cancel and ok on confirmation screen.

Cause

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