8.1.2.1 KYC - Next Review Date Not Shown On Low/Medium Assessment Screens
(Doc ID 2905066.1)
Last updated on OCTOBER 27, 2022
Applies to:
Oracle Financial Services Behavior Detection Platform - Version 8.1.1 and laterInformation in this document applies to any platform.
Symptoms
In the KYC assessment screen, periodic Rereview dates for Low/ Medium risk customers' are not displayed. The client expects it to be visible on the screen.
Current functionality:
>> When a case is created for a KYC customer, the next periodic re-review will be blank on case UI.
>> user is unable to see the next periodic re-review on the case context screen, until he manually overrides it.
>> the overridden value is visible only if the case is open. When a user takes 'Close- system accepts risk score', next re-review field will get grayed on UI
Enhancement request: To show the next re-review irrespective of case status (i,e open/close).
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |