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8.1.2.1 KYC - Next Review Date Not Shown On Low/Medium Assessment Screens (Doc ID 2905066.1)

Last updated on OCTOBER 27, 2022

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

In the KYC assessment screen, periodic Rereview dates for Low/ Medium risk customers' are not displayed. The client expects it to be visible on the screen.

 

Current functionality:
>> When a case is created for a KYC customer, the next periodic re-review will be blank on case UI.
>> user is unable to see the next periodic re-review on the case context screen, until he manually overrides it.
>> the overridden value is visible only if the case is open. When a user takes 'Close- system accepts risk score', next re-review field will get grayed on UI
Enhancement request: To show the next re-review irrespective of case status (i,e open/close).

 

Cause

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In this Document
Symptoms
Cause
Solution


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