KYC 8.1.2-KDD_CASE_PARTY_PARTY_RLSHP Table Is Not Populated After Manually Promoting The Case
(Doc ID 2905497.1)
Last updated on JUNE 27, 2023
Applies to:
Oracle Financial Services Know Your Customer - Version 8.0.0 and laterInformation in this document applies to any platform.
Symptoms
KYC 8.1.2-KDD_CASE_PARTY_PARTY_RLSHP table is not populated after manually promoting the case
After a customer is being promoted to a case in KYC, the data movement for PARTY_PARTY_RLSHP is not populating the KDD_CASE_PARTY_PARTY_RLSHP table
Changes
Steps to reproduce the problem:
1. In KYC, promote a customer with data in the PARTY_PARTY_RLSHP table.
2. Query the KDD_CASE_PARTY_PARTY_RLSHP table to verify if there is the sane data for the customer in the PARTY_PARTY_RLSHP table .
Expectation: Data should populate in KDD_CASE_PARTY_PARTY_RLSHP table after manually promoting the case.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |