KYC 8.1.2-MPTC Data Movement For CUST_ACCT Into Corresponding FCC & KDD_CASE Missing Data
(Doc ID 2906640.1)
Last updated on NOVEMBER 04, 2022
Applies to:
Oracle Financial Services Know Your Customer - Version 8.0.0 and laterInformation in this document applies to any platform.
Symptoms
Promote a customer to a KYC case in the KYC module.
NOTE: Make sure the customer to be promoted has been recorded in the CUST_ACCT table.
After the case is created, query the KDD_CASE_CUST_ACCT table for the case in question to verify whether a record is populated or not. The records should match what is present in the CUST_ACCT table for the customer.
EXPECTED behavior: after the customer has been promoted to the KYC case, all the relevant CUST_ACCT records for this customer is copied into the KDD_CASE_CUST_ACCT table.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |