Payee Address with More than 35 Characters Gives Error on Transfer Money Screen (Doc ID 2909076.1)

Last updated on NOVEMBER 18, 2022

Applies to:

Symptoms

While trying to initiate an International Payment with existing payee maintained with Beneficiary Address Line 1 and Beneficiary Address Line 2 having more than 35 characters, below error is displayed on screen.

ERROR
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Invalid Line 2.
Invalid Line 3.

STEPS
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The issue can be reproduced at will with the following steps:
1. After login use the toggle menu and navigate to Payments > Payments and Transfers > Transfer Money.
2. With Existing Payee selected use the dropdown to select payee with Address Line 1 and/or Address Line 2 exceeding 35 characters.
3. When initiating payment errors can be seen on the screen.

Cause

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