My Oracle Support Banner

Payee Address with More than 35 Characters Gives Error on Transfer Money Screen (Doc ID 2909076.1)

Last updated on NOVEMBER 18, 2022

Applies to:

Oracle Banking Digital Experience - Version to [Release 20 to 21]
Information in this document applies to any platform.


While trying to initiate an International Payment with existing payee maintained with Beneficiary Address Line 1 and Beneficiary Address Line 2 having more than 35 characters, below error is displayed on screen.

Invalid Line 2.
Invalid Line 3.

The issue can be reproduced at will with the following steps:
1. After login use the toggle menu and navigate to Payments > Payments and Transfers > Transfer Money.
2. With Existing Payee selected use the dropdown to select payee with Address Line 1 and/or Address Line 2 exceeding 35 characters.
3. When initiating payment errors can be seen on the screen.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.