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In Usergroup The Full Name Is Showing As "Undefined " (Doc ID 2911902.1)

Last updated on DECEMBER 26, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.0.0.0 version, Implementation Support

In User group the Full name is showing as "Undefined".


ERROR
-----------------------
On click of detail journey full name showing as "undefined"


STEPS
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The issue can be reproduced at will with the following steps:

Simulation steps
1.login as maker
2. go to Pending for appr0val in activity log
3.click on any one txn ref
4. click on the detail journey click on the checker group (user group)
5.Full name is coming as undefined

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view user group full name.

Changes

 No Changes done on environment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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