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Payment Posting Performance (Doc ID 2914172.1)

Last updated on DECEMBER 18, 2022

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Payment Posting Performance

Post upgrade to 19c, Payment posting is taking approximately 10 to 15 Seconds extra. We observed below query is taking more time to execute. Adding an Index in columns giving better performance.


EXPECTED BEHAVIOR
-----------------------
Payment posting shouldn't take extra time.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create/Select any active account, Run a few billing cycles.
2. Post a Payments through Payment Upload File and verify the time taking for posting.
3. Posted Payments through UI - Payments Screen -verify the time taking for posting.
4. Posted Payments through Web Services - verify the time taking for posting.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users having performance issue while posting the payment.

Cause

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In this Document
Symptoms
Cause
Solution


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