Error-'Unable to Create Bank Guarantee' Is Observed on Charges Tab under Initiate BG
(Doc ID 2914333.1)
Last updated on DECEMBER 08, 2022
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
When attempting to initiate Outward Bank Guarantee(BG) the following error occurs,
ERROR
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1. Unable to Create Bank Guarantee
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to the application
2. Navigate to Trade Finance-->Bank Guarantee-->Outward BG
3. Initiate BG -> Fill all details and check Charges tab --> Above on-screen error can be seen.
Additional Symptom: Below message is received in dispatch response of TRADE_BG_CHARGES_SIMULATION_Advisingbankcode service.
Message -> 'CIF Id and Customer Name is mandatory in parties'
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |