Reject Reason Is Blank After Receiving A PACS.002 Rejection (Doc ID 2916081.1)

Last updated on JANUARY 18, 2023

Applies to:

Symptoms

On : 14.5.0.0.0 version, Production Support

ACTUAL BEHAVIOR
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Reject reason is blank after receiving a PACS.002 rejection

EXPECTED BEHAVIOR
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The system should derive the Reject Reason Description based on the Reject Reason Code.

STEPS
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The issue can be reproduced at will with the following steps:
1. A PACS.002 reject message is received for an outgoing PACS.008 file.
2. The Reject Reason Code does not correspond to the reject code of the transaction indicated in the file, but the system derives a general reject code.
3. The Reject Reason Description is left as empty, even though there is a maintenance at PMDRJMNT screen for this error code, where the description is included.
4. The system does not derive the Reject Reason Description based on the Reject Reason Code.

Changes

Cause

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