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Managed Server Intermittently Does Not Respond (Doc ID 2916809.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

Managed Servers intermittently does not respond. When user tries to access application URL following errors are observed in the logs.

Caused by: Persistence exception occurred.
at
com.ofss.fc.infra.das.orm.eclipselink.EclipseLinkExceptionTranslator.translate(EclipseLinkExceptionTranslator.java:111)
at
com.ofss.fc.infra.das.orm.eclipselink.EclipseLinkEntityManagerWrapper.beginTransaction(EclipseLinkEntityManagerWrapper.java:1010)
at
com.ofss.sms.dbAuthenticator.repository.adapter.LocalDBUserRepositoryAdapter.updateUserPassword(LocalDBUserRepositoryAdapter.java:296)
at
com.ofss.sms.dbAuthenticator.domain.Users.updateUserPassword(Users.java:429)
at
com.ofss.sms.dbAuthenticator.providers.db.DBUserProfile.updateUserPassword(DBUserProfile.java:1354)
at
com.ofss.sms.dbAuthenticator.providers.db.DBUserProfile.setProperty(DBUserProfile.java:1208)
at
com.ofss.digx.extxface.user.adapter.impl.UserAdapter.updateUserPwd(UserAdapter.java:941)
at
com.ofss.digx.extxface.obdx.user.adapter.impl.OBDXUserAdapter.changeCredentials(OBDXUserAdapter.java:392)... 71 more
Caused by: Persistence exception occurred.
at
com.ofss.fc.infra.das.orm.eclipselink.EclipseLinkExceptionTranslator.translate(EclipseLinkExceptionTranslator.java:111)
at
com.ofss.fc.infra.das.orm.eclipselink.EclipseLinkJTATransactionWrapper.begin(EclipseLinkJTATransactionWrapper.java:107)
at
com.ofss.fc.infra.das.orm.eclipselink.EclipseLinkEntityManagerWrapper.beginTransaction(EclipseLinkEntityManagerWrapper.java:998)
... 77 more
Caused by: javax.transaction.NotSupportedException: Another transaction isassociated with this thread.

Cause

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In this Document
Symptoms
Cause
Solution
References


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