Managed Server Intermittently Does Not Respond (Doc ID 2916809.1)

Last updated on DECEMBER 23, 2022

Applies to:

Symptoms

Managed Servers intermittently does not respond. When user tries to access application URL following errors are observed in the logs.

Caused by: Persistence exception occurred.
at
com.ofss.fc.infra.das.orm.eclipselink.EclipseLinkExceptionTranslator.translate(EclipseLinkExceptionTranslator.java:111)
at
com.ofss.fc.infra.das.orm.eclipselink.EclipseLinkEntityManagerWrapper.beginTransaction(EclipseLinkEntityManagerWrapper.java:1010)
at
com.ofss.sms.dbAuthenticator.repository.adapter.LocalDBUserRepositoryAdapter.updateUserPassword(LocalDBUserRepositoryAdapter.java:296)
at
com.ofss.sms.dbAuthenticator.domain.Users.updateUserPassword(Users.java:429)
at
com.ofss.sms.dbAuthenticator.providers.db.DBUserProfile.updateUserPassword(DBUserProfile.java:1354)
at
com.ofss.sms.dbAuthenticator.providers.db.DBUserProfile.setProperty(DBUserProfile.java:1208)
at
com.ofss.digx.extxface.user.adapter.impl.UserAdapter.updateUserPwd(UserAdapter.java:941)
at
com.ofss.digx.extxface.obdx.user.adapter.impl.OBDXUserAdapter.changeCredentials(OBDXUserAdapter.java:392)... 71 more
Caused by: Persistence exception occurred.
at
com.ofss.fc.infra.das.orm.eclipselink.EclipseLinkExceptionTranslator.translate(EclipseLinkExceptionTranslator.java:111)
at
com.ofss.fc.infra.das.orm.eclipselink.EclipseLinkJTATransactionWrapper.begin(EclipseLinkJTATransactionWrapper.java:107)
at
com.ofss.fc.infra.das.orm.eclipselink.EclipseLinkEntityManagerWrapper.beginTransaction(EclipseLinkEntityManagerWrapper.java:998)
... 77 more
Caused by: javax.transaction.NotSupportedException: Another transaction isassociated with this thread.

Cause

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