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No Error Message Is Displayed on 'Payment Status Inquiry' Screen When Request Returns with '504 Gateway Timeout' Error (Doc ID 2916810.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
No error message is displayed on 'Payment Status Inquiry' screen when request returns with '504 Gateway Timeout' error. It happens when number of transactions are very high.

EXPECTED BEHAVIOR
-----------------------
Proper error message should be displayed on 'Payment Status Inquiry' screen when request returns with '504 Gateway Timeout' error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with corporate user
2. Open hamburger menu and navigate to Payments > Inquiries > Payment Status Inquiry
3. Observe that no error message is displayed on the screen when number of payment transactions are very high and request returns with '504 Gateway Timeout' error

Cause

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In this Document
Symptoms
Cause
Solution
References


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