Force Change Password Not Working With User Name Case Insensitive Scenario
(Doc ID 2918331.1)
Last updated on APRIL 14, 2023
Applies to:
Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]Information in this document applies to any platform.
Symptoms
When attempting to Force Change password while login with user name Case Insensitive Scenario
ERROR
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Invalid Credentials
Scenario :
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Login Name Maintained in System is in different Case compared to login attempt
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to System with different user name Case
2. In case of password Expiry, Forced Change Password Screen is Displayed
3. Enter Old and new password on Forced change password Screen .
4. Invalid Credentials error is displayed even with correct password.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |