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ERROR ON APPROVING CREDIT CARD PERMANENT BLOCK || DIGX_CD_CN_0001 (Doc ID 2918906.1)

Last updated on JANUARY 23, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Error on approving Credit card permanent block :

While approving the captioned transaction, getting an error 'Card is not mapped to party'. Even though credit card and party id mapping is present in the system.


ERROR
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'Card is not mapped to party'.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login into obdx by corp maker
2. block a card which is mapped with party , transaction completed and moved to approver to approve
3. Login into obdx by checker
4. while approving application throwing error "Card is not mapped to party".

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, approval can not approve block card transaction.

Changes

 No Changes done on environment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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