In Approvals For Pending Filter Screen Has "UNDEFINED" Option Instead of "Prioritize" In Urgency Dropdown (Doc ID 2919226.1)

Last updated on JANUARY 17, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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In the Approval for pending filter screen, in Urgency dropdown has "Undefined" option along with "Grace Period".

EXPECTED BEHAVIOR
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In the Approval for pending filter screen, in Urgency dropdown "Prioritize" and "Grace Period" options should be available.

STEPS
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The issue can be reproduced at will with the following steps:
1. log in to an application as a corporate checker user
2. Pending for approval screen -> Open any transaction -> filter -> Urgency dropdown -> Two options are coming "Undefined" and "Grace Period".


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are able to prioritize the transactions.

Changes

 No changes done to hardware/product or environment cause this issue.

Cause

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