System Showing Incorrect Information Message On Confirmation Screen When Approver "Unlock" Any Transactions.
(Doc ID 2919631.1)
Last updated on JANUARY 17, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
When a corporate checker users unlock any transaction, on confirm screen the message is shown as ”You have successfully approved the request. It is pending for further approval.”
EXPECTED BEHAVIOR
The system should show the message as "Transaction unlocked Successfully".
STEPS
The issue can be reproduced at will with the following steps:
1. log in to an application as a corporate checker user.
2. unlock any locked transaction -> on the confirmation screen message is shown as - "You have successfully approved the request. It is pending for further approval."
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users get the incorrect information message on the confirmation screen when they unlock any transaction.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |