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Password Expiry Date Is Not Updating In Users Table When Admin User Reset The Password For Any Corporate Or Retail Users (Doc ID 2919645.1)

Last updated on JANUARY 30, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The password expiry date is not updated in the users table while admin user reset the password for corporate/retail users

EXPECTED BEHAVIOR
-----------------------
The password expiry date should be updated in the users table while admin user reset the password for corporate/retail users

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a corporate user.
2. log in to Admin-->Go to User Management
3. Select the corporate User type and enter the username.
4. Click on the username link.
5. On the user details page click on the Reset Password button.

Changes

 No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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