OBBRN:Vault Balance In One Vault User Can Not Be Used By Another Vault User In A Branch (Doc ID 2920770.1)

Last updated on JANUARY 23, 2023

Applies to:

Symptoms

 ACTUAL BEHAVIOR  
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Vault Balance in One Vault User can not be Used by Another Vault User in a Branch

EXPECTED BEHAVIOR
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System should have the facility to transfer the Vault Balances to Another Vault User in the Branch.

STEPS
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The issue can be reproduced at will with the following steps:
1. Close the Vault User1.  
2. Create a New Vault User2
3. Verify the new vault user2 balance.
4. System was not populating the New Vault User2 with balances.

BUSINESS IMPACT
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The issue has the following business impact:
Users are not able to get the balance from Vault user and Vault user is not able to transfer the balance.

Changes

Cause

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