STDCUSAC: ST-CUS21 SI Error Whilst Close An Account Although No SI's Are Present
(Doc ID 2922581.1)
Last updated on JANUARY 24, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.3 version, Production Support-SET
SI error while close an account although no SI's are present
ERROR
-----------------------
ST-CUS21
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From STDCUSAC screen, try to close the customer account
2. Verify if user is able to close the account successfully.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the customer account
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |