Accounting entries not posted for OBPM contract due to no response from FCUBS to OBPM within timelimit (Doc ID 2923967.1)

Last updated on JULY 05, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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OBPM Book transfer contract created but accounting posting into FLEXCUBE Universal Banking failed

EXPECTED BEHAVIOR
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OBPM Book transfer contract creation should have failed if posting accounting into FLEXCUBE Universal Banking failed.

STEPS
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1. Restore latest production image in UAT
2. Do book transfer contract
3. Check contract created successfully but account posting into FCUBS failed.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the accounting entries in FCUBS for newly created Oracle Banking Payment contract

Changes

 Advised to increase CONN_TIME_OUT and READ_TIME_OUT value to 90000.

Cause

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