While Registering User For Wallet, OTP Is Not Sent But Wallet Gets Registered
(Doc ID 2926745.1)
Last updated on FEBRUARY 08, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
OTP is not sent on email ID or Mobile number who is not yet registered for wallets
EXPECTED BEHAVIOR
OTP should be sent on user's registered email ID and Mobile Number
STEPS
The issue can be reproduced at will with the following steps:
1. Login to OBDX application as retail user who is not yet registered for wallets.
2. On Dashboard, at the bottom there will be "Wallets" widget with "Register Now" button.
3. Click on "Register Now" button
4. "Sign Up" window will be displayed.
5. Click on "Get OTP" button.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, The user is not able to send money to a wallet.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |