Admin User Try To -"Admin User Groups" Edit Not Happening
(Doc ID 2927312.1)
Last updated on FEBRUARY 14, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Admin Users can not be added in the admin group
EXPECTED BEHAVIOR
Admin Users should get add in the admin group.
STEPS
The issue can be reproduced at will with the following steps:
1. System/ Bank Administrator Dashboard > Toggle menu > Others > User Group Management.
2. Select Administrator users
3. Click on any Admin user Group
4. Click on Edit
5. Select User Dropdown is Displayed blank- showing No matches found
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot be able to add admin users to an admin user group
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |