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Admin User Try To -"Admin User Groups" Edit Not Happening (Doc ID 2927312.1)

Last updated on FEBRUARY 14, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Admin Users can not be added in the admin group

EXPECTED BEHAVIOR

Admin Users should get add in the admin group.

STEPS

The issue can be reproduced at will with the following steps:
1. System/ Bank Administrator Dashboard > Toggle menu > Others > User Group Management.
2. Select Administrator users
3. Click on any Admin user Group
4. Click on Edit
5. Select User Dropdown is Displayed blank- showing No matches found

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot be able to add admin users to an admin user group

Changes

 No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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