Creating A New Product Code - U31FID – 31 Day Notice – USD – Fidelity (Doc ID 2929999.1)

Last updated on FEBRUARY 27, 2023

Applies to:

Symptoms

On : 12.3 version, Production Support-SET

Creating a new account for account class - U31FID – 31 Day Notice – USD

User need to create a new customer account mirroring an existing account:

But user is getting an error

ERROR
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ST-ACC-105 Customer No is invalid or restricted to the account class

STEPS
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The issue can be reproduced at will with the following steps:
1. From STDCUSAC screen, try to create a new customer account using account class U31NPC
2. Select a customer number which falls under category FIN_BANK_OT
3. Verify if user is able the save the account maintenance.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create the new account

Changes

Cause

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