Touch Point Group Details Are Not Shown On Party Preference Screen. (Doc ID 2940010.1)

Last updated on MAY 28, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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The Party Preference Screen does not display Touchpoint Group information when clicking on the (i) icon.

When the Admin user clicks the informative icon(i) in the Party Preference cumulative/user limit touch point group, the view details do not display the group name, group code, and group details.

EXPECTED BEHAVIOR
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The group name, group code, and group details should all be displayed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Party Preference Screen.
2. Search for a party to view it.
3. Click on edit
4. Navigate to Limit Section and expand any limit section.
5. Look for the group and click on the 'i' icon.
6. Details are not displayed.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see group details.

Cause

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