"No Account(s) available" Error on Card Payment Screen While Performing Credit Card Payment Transaction
(Doc ID 2940837.1)
Last updated on APRIL 07, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to make credit card payment, the following error occurs.
ERROR
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On-Screen : No Account(s) available.
In Http-Archive : Account relationship mapping is not available. Please contact your bank administrator.
In Logs :
STEPS
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The issue can be reproduced with following steps:
1. Login as a retail user.
2. Navigate to Dashboard --> Toggle menu --> Credit Cards --> Card Payment.
3. Fill the details and continue.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |