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OBBRN - Discard Of Rejected Transactions Not Working For Account Transfer Or In House Cheque Deposit Transaction (Doc ID 2940912.1)

Last updated on DECEMBER 04, 2024

Applies to:

Oracle Banking Branch - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Discard of Rejected Transactions not working for Account Transfer/In House Cheque Deposit Transaction

Reverse a completed transaction of Account Transfer/In House Cheque Deposit Transaction module from OBB.

For reversal, it is assigned back to authorizer for approval but for some reason it has been rejected by authorizer and its in rejected status now.

Now discard the same transaction and the following error is shown:

RM-TX-DD-01: OBPM Handoff is successful so discard of transaction is not possible and we have to complete the transaction

EXPECTED BEHAVIOR
-----------------------
Discard of Rejected Transactions should be working fine for Account Transfer/In House Cheque Deposit Transaction

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform transaction on Account Transfer/In House Cheque Deposit Transaction and complete it
2. Perform Reversal -> During authorization -> Reject the transaction
3. Perform Discard operation
4. Verify whether the system allows    

Cause

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In this Document
Symptoms
Cause
Solution
References


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