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Blank Page Appears When Launching Oracle Live in Android and iOS Mobile App Error "Not displaying the Component TypeError" Is Observed in Console (Doc ID 2942110.1)

Last updated on APRIL 13, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to access Oracle Live in Android and iOS mobile app, blank page appears,
following error occurs in console.

ERROR
-----------------------
Not displaying the Component TypeError: Cannot read properties of null (reading '2')


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch the Mobile app
2. Click on Live experience icon

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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