My Oracle Support Banner

OBO | Address is not editable in customer information DS (Doc ID 2942872.1)

Last updated on APRIL 24, 2023

Applies to:

Oracle Banking Origination - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

 Address is not editable in customer information data segment under initiate flow .

ERROR
-----------------------
"mandatory fields in
address details should be entered " error occurs.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Go to customer information datasegment.
2.Under address select an address and click edit.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot edit address

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.