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OBO | ERROR WHILE CREATING JOINT ACCOUNT (Doc ID 2944819.1)

Last updated on APRIL 26, 2023

Applies to:

Oracle Banking Origination - Version 14.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.6.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
OBO | ERROR WHILE CREATING JOINT ACCOUNT

PATCHSET : 14.6.0.2.0 | Maintenance Line

While creating a Joint account, the handoff is failing in the final stage with error,
Failure,
{
  "message": "Reference $jointHolder.firstName evaluated to null when attempting to render at DEFAULTENTITY/RPM_ORIGINATION/CASA_Account_Creation/CASA_Account_Creation_Route/CASA_Account_Creation_Transform/RequestTransformationTemplate[line 322, column 27]"
}


EXPECTED BEHAVIOR
-----------------------
While creating a Joint account, the handoff should not fail at the final stage.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are facing errors while creating joint account.

Changes

 In the CASA_Account_Creation_Transform(consumer service) transformation template, now firstname tag is fetched from '$jointHolder.individualDetailsModel.firstName'.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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