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User Not Able To Change Password And Login Into FCUBS. (Doc ID 2952239.1)

Last updated on JUNE 02, 2023

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User login error

EXPECTED BEHAVIOR
-----------------------
User should be able to login as per the valid data.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with FCUBS user id.

2. System prompts message for Change Password.

3. On password change, system does not allow the user to login.
 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login to FCUBS

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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