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Transactional Screens(cash Withdrawal) | Customer Information Widget Details Not Populating (Doc ID 2953203.1)

Last updated on JUNE 02, 2023

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Transactional screens (cash withdrawal) Customer information widget details not populating.

EXPECTED BEHAVIOR
-----------------------
Customer Information widget should populate relevant details.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Customer Information widget.
2. Verify whether cash withdrawal transactions are appearing.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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