Requirement To Send Different Type Of Response Messages For RTFraud (Doc ID 2953953.1)

Last updated on JUNE 12, 2023

Applies to:

Goal

For seamless customer experience, Bank requires the response from OFSAA Fraud (PASS/FAIL) to be customizable.

Below mentioned is the use case for the requirement:

If a customer does more than 5 transactions in 24h. The default behavior is that the system responds with a 'PASS' for the first 5 transactions, and with a 'FAIL' for the 6th transaction and the next ones. The behavior at the source system is that the 6th transaction will be blocked, and the customer cannot transact for 24 hours.

Looking for a feature where after the 5th transaction is done, OFSAA will respond back to the source system with a message that says 'Transaction limit reached for the day', so that the source system can message the customer to identify if it is a genuine case, and if so, move the customer to a whitelist for a specified period of time, to allow the customer to continue transacting.

 

Solution

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