The Accounting Queue Has Numerous Failed Items.
(Doc ID 2956955.1)
Last updated on JUNE 23, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.5.0.0.0 version, Production Support-SET
ACTUAL BEHAVIOR
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The accounting queue has numerous failed items.
It has been reported that there is whole page of failed items today on the accounting queue both in and out of the ALIM USD account, business has tried to resend but they don't.
The client doesn't have any markers or insufficient funds.
EXPECTED BEHAVIOR
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Without any valid reason, there should not be any records pending in the accounting queue
STEPS
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The issue can be reproduced at will with the following steps:
1. From PQSACCQU screen, try to select the failed items and resend it.
2. Verify if the record is processed successfully and the accounitng entries are posted correctly
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, accounting entries are not posted
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |