My Oracle Support Banner

KYC Onboarding - Multiple Countries Not Displayed In IPE Risk Factor Highlights (Doc ID 2957252.1)

Last updated on JUNE 28, 2023

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.1.2.4 version

KYC Onboarding - Multiple countries not displayed in IPE Risk Factor Highlights

The highlights of risk factor Highlights sql extracted from the rti_server log file correctly returns 3 country codes.
However, only 1 country is stored in the fcc_ob_ra_score_details table as shown below instead of all the 3 records. Why is this happening?

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.