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Blank or Loading Screen Is Displayed When Outward Remittance Is Changed to Inward Remittance under Merchant Management (Doc ID 2958724.1)

Last updated on JUNE 30, 2023

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Blank or loading screen is displayed when outward remittance is changed to inward remittance under Merchant Management.

EXPECTED BEHAVIOR
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Blank or loading screen should not be displayed when outward remittance is changed to inward remittance under Merchant Management.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as an admin user.
2. Search for "Onboarding - Merchant Management"
3. Search for an Outward remittance merchant using merchant id, select click on edit, change to inward, save, and confirm
4. search for "Onboarding - Merchant Management" again and look for the same merchant id which was edited earlier, select and click on edit either the screen goes into a loading screen or a blank screen comes up.

Cause

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In this Document
Symptoms
Cause
Solution
References


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