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Atm/Branch Locator || Get Direction Is Not Working For Mobile View. Error "The Requested Url Is Not Found On The Server." Is Observed. (Doc ID 2961492.1)

Last updated on JULY 20, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Get Direction for Mobile View is not working . Below error is shown.

ERROR
-----------------------
The requested URL is not found on the server.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to ATM/Branch locator.
2. Click on "Get Direction"


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to view direction for selected ATM/Branch Location.

Cause

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In this Document
Symptoms
Cause
Solution
References


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