My Oracle Support Banner

Getting Logged Out After Clicking On Stay Connected Button (Doc ID 2961827.1)

Last updated on JULY 21, 2023

Applies to:

Oracle Banking Digital Experience - Version to [Release 22]
Information in this document applies to any platform.


User is getting logged out after clicking on Stay Connected button on the Session Warning pop up displayed when application is kept on idle for 10 mins.

User should not be getting logged out after clicking on Stay Connected button from the Session Warning pop up if the session timeout has not happened or idle time is less than 10 mins.

The issue can be reproduced at will with the following steps:
1. Login into the OBDX application and switch tab/window to another application.
2. Come back before completion of 10 minutes, sometimes counter gets stuck at a number eg "30 seconds left, stay connected or login".
3. When clicking on "stay connected" button the next pop-up says "Your session is expired please login again".


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.