Return Is Not Allowed On Selected Transaction
(Doc ID 2962142.1)
Last updated on JULY 19, 2023
Applies to:
Oracle Banking Payments - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Return is not allowed on selected transaction
when we try to Process Return it throws an error 'Return is not allowed on selected transaction' on IPYSIVIEW screen
It shows error only for the French screen but in the English screen is working fine
In PYSIVIEW_KERNEL.js in function fn_CancelRequest() the French status is not handled only the English status is hard coded.
ERROR
-----------------------
'Return is not allowed on selected transaction'
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch IPYSIVIEW.
2. Select French screen.
3. Process transaction.
4. Getting error message 'Return is not allowed on selected transaction'.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able do transaction for French user.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |