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Tellers With Pending Transactions Able To Close Till (Doc ID 2963515.1)

Last updated on JULY 27, 2023

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Tellers with Pending Transactions Able to Close Till | TVCL

Facing an issue in production whereby users with Till assigned are able to close their tills even when their input transactions are still pending authorization.


EXPECTED BEHAVIOR
-----------------------
Expectation is that users should only be able to close their tills when all pending teller transactions in their ID are cleared.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Tellers with Pending Transactions Able to Close Till | TVCL.

Cause

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In this Document
Symptoms
Cause
Solution


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